Castel Winery respects the privacy of users of its website operating at www.castel.co.il. The following privacy policy terms govern how the winery uses the information provided by users on the site.

The privacy policy terms below (“Privacy Policy”) constitute an integral part of the site’s terms and conditions.Users are requested to carefully read the privacy policy terms in their entirety when using the site, noting that these terms may change from time to time.
Users who do not agree to the policy terms are requested to refrain from any use of the site.
Use of the site constitutes a declaration by the user that they have read, understood, and agreed to the policy terms.

The winery’s site is secured with some of the most advanced technologies for content security. The details entered into the system are kept confidential, using the most advanced security and encryption methods available today. Information transfer from the purchaser’s personal computer to Castel Winery’s computers is carried out through encrypted communication, transmitted via an encoded protocol (SSL).

Your credit card details are not stored on the company’s servers but with the payment clearing company, and we only receive an approval code for the transaction.
When placing an order for wines advertised on the site, the purchaser will be required to enter details such as personal information, order details, credit card information, etc. (hereinafter: “Information”). The company, the site, and/or its operators and/or anyone on their behalf will not be responsible for any error made by the purchaser when entering the details. Additionally, they will not be directly or indirectly responsible for any case where the purchase details are not recorded in the system and/or for any technical or other issue preventing the execution of actions on the site or executing them incorrectly.
By making a purchase on the site, the purchaser consents to their personal details (such as name, ID number, email address, etc.) being stored in the company’s databases, all in accordance with the law.

Transaction details on the site, including order details and purchaser details, will be transferred via encrypted security protocol (SSL) commonly used in electronic commerce. These details will not be transferred by the company and site operators to external parties, except to the payment clearing and credit card companies, in order to complete the purchase transaction made by the purchaser, and subject to the provisions of the law. The company will not use the purchaser’s payment method details except to execute a transaction payment, and these details will not be transferred to any other party except for this purpose, unless required by law.
As mentioned above, the company will not transfer the purchaser’s personal details to external parties, except if required by a competent authority of the state or by court order, in accordance with the law.

Notwithstanding the above, the company may transfer the purchaser’s personal details to a third party in cases where: the purchaser has committed an act or omission that harms or may harm the company and/or any third parties, the purchaser used the company’s services to commit an illegal act, the company received a court order instructing it to provide the purchaser’s details to a third party, in any dispute or legal proceedings, etc.

By making a purchase on the site, the purchaser declares that they are aware that entering false information is a criminal offense and that legal action, including damages claims, may be taken against those who provide false information for damages that may be caused to the site and/or site owners and/or any of its operators and/or managers and/or anyone on their behalf.

The company may use the purchaser’s personal details, without identifying the specific purchaser, for the purpose of statistical analysis and presenting and/or delivering it to other parties without needing to obtain their consent.

The purchaser declares that they are aware that, since these are actions in an online environment, the company cannot ensure absolute immunity against unauthorized access to its computers or exposure of stored information. If a third party succeeds in accessing the information stored by the company and/or misuses it, the purchaser will have no claim and/or demand and/or lawsuit against the company and/or anyone on its behalf, directly or indirectly.

The company may use “cookies” to provide the purchaser with quick and efficient service and save the purchaser the need to enter their personal details on every visit to the site.
The purchaser’s credit card details will not be stored in the company’s databases.
By registering to receive newsletters, the purchaser consents to receiving emails and/or SMS messages from the company and/or the site, including information on discounts, new features on the site, marketing content, etc. The purchaser may, at any time, inform the company of their refusal to receive any emails and/or SMS messages from the company and/or the site.

This policy is written in the masculine form for convenience only and applies equally to both men and women.